INDUSTRIES

Medical Device
Manufacturer

Manufacturers in the medical device and instrument industry are challenged with a variety of regulatory compliance and government mandated requirements that add cost and risk to their business. They must maintain strict quality management and detailed product documentation to meet customer specifications and regulatory requirements. 

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Keep Up with Regulations

Today FDA regulated medical devices manufacturers are faced revenue and profitability challenges.  As a result, there had been a search for new sources of profits.  The field service arm of these companies have traditionally been treated as costs centers and unavoidable to support the sales function.  Our most successful customers have been those that transformed the aftermarket into profit center, with new goals, new KPIs and new tools.


 

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Gain a Competitive Edge

Making their transition difficult has been the increasing complexity of devices.  Difficulty diagnosing and repairing increases the cost of field service.  It increases the cost of training of field technicians and raises the bar for salaries to hire more qualified field service engineers.  However, by tackling the challenges and taking a profit center approach, they have opened up new revenue streams, that extent well past the initial order.


 

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Heightened Demand

With these new profit streams have come a more demanding and diverse customer base.  There are more choices in the marketplace and customer are trying to get the more out of their reduced capital and expense budgets.   Many times this resulting in customers asking for greater incentives.  The ability to compete on a basis service instead of price helps alleviate some of the downward pressure.


 

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Stay Compliant

Manufacturers in the medical device and instrument industry are challenged with a variety of regulatory compliance and government mandated requirements that add cost and risk to their business. They must maintain strict quality management and detailed product documentation to meet customer specifications and regulatory requirements. Special production techniques, materials, and packaging for medical products force companies to keep stringent control over engineering and shop floor operations.

Resources
The future of medical device manufacturing

The future of medical device manufacturing

Aging Baby Boomers will require an increasing amount of medical care in the coming years, adding an extra layer of complexity for medical device manufacturers....
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Resources
Infor CloudSuite for Medical Device

Infor CloudSuite for Medical Device

Infor CloudSuite Industrial for Medical Device gives you the tools you need to develop, evolve, and thrive in a regulated environment.
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