Slowing growth is putting margin pressures on current programs and forcing new ways to grow.
Our clients tell us gaining a better control of their sales opportunities and exploiting new markets are keys to their future success. Improvements to Customer Relationship Management systems are central to their go forward strategy.
A continuing trend to commoditize components and disaggregate systems is removing the differentiation that some suppliers have been able to create. This trend will exert pressure to lower costs and increase operating efficiency. Although these pressures are not new, our customers are looking for alternative ways to structure back office costs. SaaS is opening up a wide array of best of breed business systems offering significant efficiency potential while keeping the initial invest in those systems at a minimum.