These days, it’s not enough just to be more proactive in tracking and managing the performance of your service and maintenance organization efficiently. You need to create a fully-connected service organization that drives value across your entire enterprise.
Service Management can help. Equipment-related service and maintenance organizations looking to balance customer satisfaction, resource utilization, and profitability get the only total aftermarket service solution that delivers fully integrated, robust, and scalable automated field service management. You’ll quickly adapt to continuing change and extend the benefits of automated field service operations to your entire organization—in the office or out in the field.
Infor Service Management is the deepest, most industry-specific service management solution on the market today. It helps service-centered industries deliver better equipment service, resolve problems faster, and manage the entire service process more efficiently.
Infor Service Management customers gain speed, breadth, and quality of service, as well as the ability to:
Service contracts—Track and manage service level agreements with maximum efficiency.